Refund policy

Under what circumstances can I return an item?
1. Within 30 days of the order date
2. Still new and does not affect its re-sale
3. Unused or undamaged
4. The original packaging of the goods still exists

How can we handle the return of products due to our own reasons?

Example.
If you have a problem with your order, please contact us through the contact page. Please do not ship back products through the return process without a uthorization. We will respond quickly to resolve all your issues.
1. Received a defective product
2. Received the wrong product
Solution：We replace the product

If you receive our product with the above problem, please keep the product and all packaging. Through your cooperation, photos of the package and other items, we will investigate, offer a solution and ship out any replacements needed.

When a product is returned, which party should be responsible for the shipping costs?

Example.
Unless the product is defective or the wrong product, the purchaser is responsible for the shipping costs.